Our Objective

To customize reliable and high performance servers optimized for specific workflows. Before your purchase, we offer hardware suggestions to maximize the productivity of the server, allow a smooth purchase process during the transaction, and provide quick, easy, and knowledgeable support process post-sale. Ultimately, ServerTailor strives perfection from preparing to delivering to supporting your server.

The ServerTailor Advantage

Configuration Assistance

Configuration Assistance

Hardware recommendations based on intended server use from technicians with years of experience.

Quality

Quality

Components are new, from reputable brands and the highest performance models. Servers are procured from authorized distribution channels.

Build to Order

Build to Order

Your server will be prepared once you place an order. First, we will process your order through our inventory and create your shipping label. Second, your server will enter our assembly line where the components and OS will be installed. Finally, your server will undergo benchmark and stability testing prior to shipment.

Scalable

Scalable

We cater to small, medium, and large businesses to home offices. Whether you’re looking to purchase quantity for a corporation or university, or your own office, we have you covered.

Pricing

Pricing

Competitive and transparent pricing. We beat manufacturer direct and reputable vendors pricing.

Payment

Payment

Hassle free payments and streamlined order process. Direct payment via PayPal, Amazon, or credit card. Bank transfer payments receive 3% discount off total. Net 14/30 term for qualified companies / organizations. Same day response on vendor registration forms.

Warranty

Warranty

Two year warranty for current generation servers (Dell G14, HP G10, Supermicro X11). One year warranty for previous generation servers (Dell G13, HP G9, Supermicro X10). 6 month warranty for refurbished servers.

Support

Support

Professional USA-based post-sale hardware support (via phone, email, and remote desktop) for the duration of owning the server. Inquiries answered typically within 24 hours.

Lead Time

Lead Time

Orders ship within 2 to 6 business days. We maintain a large inventory which allows us to process orders as they enter our system. Rush preparation and shipping available upon request.

Shipping

Shipping

Orders ship from Los Angeles, CA. New servers ship in original manufacturer packaging. Refurbished servers ship in double-wall boxes with durable packaging material to ensure safe arrival. Shipping within USA via FedEx Ground (1-5 business days); FedEx Express available upon request. Global shipping via FedEx Express Priority (1-3 business days).

Partners

ServerTailor is partnered with the largest technology suppliers in the industry. You benefit from our access to beta software, OEM pricing, training, and access to the latest technology.


Frequently Asked Questions

  • Payment

    PayPal is our primary merchant because of their excellent customer service - representatives in the USA quickly come to the phone. Also, they offer both Buyer and Seller Protection. Thus, you can feel comfortable that your payment and purchase are protected. If you do not have a PayPal account or you prefer to not pay with PayPal, we have several other payment options:

    1) Credit Card - You can use PayPal Guest Checkout if you would like to pay with credit card, but do not have a PayPal account. Select PayPal checkout in the Cart page. The PayPal login page has a guest checkout option where you will be directed to input your credit card information and shipping address. This way, you don't have to go through the hassle of signing up for a PayPal account, yet you take advantage of PayPal's secure system and protection.

    2) Amazon Pay - If you are a frequent Amazon customer, paying by Amazon may be convenient since you already have your payment and shipping details already stored in your Amazon account.

    3) Braintree - If you would like to pay directly, we can charge your credit or debit card directly. Please call us and we will complete the process over the phone. This way, your credit card information will not be lingering in email records.

    4) Check - If you would like to save 3% on your order, you can mail us a cashiers check. We typically prepare the order the day after the payment is received. Sometimes we even ship the next day. Contact us for the mailing address. We also accept cash if you are local.

    4) Purchase Order - Net terms to the government, public companies, and other qualified companies and organizations. Same day response on vendor registration forms.

  • Lead Time

    After payment is processed, orders take approximately 2-6 business days before the server is assembled, tested, and then shipped. Estimated ship dates will vary depending on the configuration purchased. If lead-time is a concern, please contact us with your exact configuration to receive a more accurate time frame. If you in the Los Angeles area, you are welcome to pick up your order locally.

    If your order is a bulk purchase, it will require additional time. Estimated time frames can be obtained before and during the order process.

  • Financing

    We do not offer direct financing. We have found that our interest rates would not be competitive, so we have not pursued this option. We do however accept all major credit cards, checks, and PO's from qualified institutions and companies.

    PayPal has a financing program called PayPal Credit. Once you are approved, PayPal will release the funds into your PayPal account. You pay us for the order. You receive your order, then pay monthly payments to PayPal. Visit here for the application and details.

    "With PayPal Credit, you can enjoy special financing offers like this one: No Payments + No Interest if paid in full in 6 months on purchases of $99 or more." PayPal Credit also advertises:

    • Get a credit decision in seconds
    • No annual fee
    • Easy account management
  • Location

    ServerTailor is based in Los Angeles, CA -- just a few miles from the intersection of the 101 and 405 freeways near to Sherman Oaks. At this time, we don't have display models to come in and check out. All of our options are listed on our website, and if you're having trouble deciding, just use the Contact Us form and we would be happy to assist you.

    We welcome local pick ups if you are in the Los Angeles area. For bulk orders, we may offer free local delivery.

  • Shipping
    • New servers ship in original manufacturer packaging.
    • Refurbished servers ship in double-wall boxes with durable packaging material to ensure safe arrival.

    FedEx Ground within the US:

    • West Coast: 1-2 business days
    • Central States: 3-4 business days
    • East Coast: 4-5 business days

    If you would like next-day or second-day air, please contact us for a quote.

    Shipping to Canada:

    • FedEx Express Priority (1-3 business days): $200

    Shipping to all other countries:

    • FedEx Express Priority (2-3 business days): $300-$400 depending on region

    Shipping Rates Table

  • Bulk Orders

    Discount:
    Customizing servers in quantity can be more efficient for us, so we can pass along those savings in the form of a discount. We consider those discounts on a case by case basis. Contact us for custom pricing if you are ordering 5 or more computers at one time.

    Lead Time:
    For up to 10 quantity, we request 10-14 business days. For 10+ quantity, we request 14-21 business days.

  • International Orders

    International customers are responsible for all brokerage fees, taxes and import duties. ServerTailor is not involved with determining or collecting those costs. These costs vary by country, so we cannot tell you how much cost to expect. Your local customs agency can provide this information. Your shipping carrier will communicate your final costs for collection just before delivery.

    International customers are responsible for shipping costs for warranty repairs or part replacements. ServerTailor deliverys servers internationally, but the high shipping costs mean that we can only service other countries to individuals who are willing to accept the potential of these costs.

    The server power supplies are manufactured per international specifications. They are compatible with all international voltages and outlets.

    The power cords we provide are for US style wall sockets only. If you require a different style power plug, you must source that cable locally.


Financing

ServerTailor recommends PayPal Credit to acquire easy financing - without a catch. Get instant approval and benefit from no interest if paid in full in 6 months, or split your purchase in to 36 monthly payments with no annual fee. Visit PayPal Credit to apply, then choose PayPal as your payment method during Checkout.

Get a credit decision in seconds

Just answer a few quick questions, and you’ll know within seconds if you’re approved.

No Annual Fee

The convenience of buying now and paying over time has the added benefit of no annual fee.
See Terms and Conditions

There When You Need It

If approved, PayPal Credit is automatically added to your account with PayPal. Check out in just a few clicks with no card numbers or expiration dates.

No Interest if paid in full in 6 months on purchases of $99+.

Interest will be charged to your account from the purchase date if the balance is not paid in full within 6 months. Minimum monthly payments required. Subject to credit approval. See terms

Alternative Financing Options


Kyle Rininger
Business Development
(844) 992-7323
kyle@breadfinance.com


Jake DeWire
Business Development
(603) 373-1393
jdewire@directcapital.com


Jeff Thomas
President
(714) 671-4100
jthomas@allmediacapital.com

Condition

New: Purchased new from a HPE/Dell/Supermicro authorized distributor. Never used. Ships in original manufacturer packaging.

Refurbished: Pulled from corporate environment in working condition. Tested upon arrival at our location and also after customization. Cosmetically grade A or B. Overall in good condition, but could have light scratches / scuffs. Ships in double-wall brown box with durable packaging material.